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How to change phone number in ali express order

When placing orders on AliExpress, it’s crucial to provide accurate contact information, including your phone number. However, there may be instances where you need to change the phone number associated with an order due to various reasons, such as a new contact number or correcting a mistake. In this article, we will guide you through the steps of changing the phone number in an AliExpress order.

Log into Your AliExpress Account:
Start by logging into your AliExpress account using your username and password. Ensure that you have access to the email address associated with your account as you may receive verification or confirmation emails during the process.

Go to My Orders:
Once logged in, navigate to the “My Orders” section on the AliExpress website. This section contains a comprehensive list of all your orders, both past and current. Locate the specific order for which you want to change the phone number.

Contact the Seller:
To change the phone number, you will need to communicate with the seller directly. Find the “Contact Seller” button or link next to the order details and click on it. This will open a communication channel between you and the seller.

Explain the Situation:
Compose a message to the seller explaining the situation and the reason why you need to change the phone number associated with the order. Be clear and concise in your communication. If you made an error in providing the phone number initially, admit the mistake and provide the correct phone number. If it’s a new phone number, clearly state that you would like to update the contact information.

Request the Change:
In your message to the seller, specifically request them to change the phone number in the order. Provide the new phone number if applicable, ensuring that it is accurate and formatted correctly. If necessary, clarify any additional details or instructions related to the phone number change.

Wait for the Seller’s Response:
After sending your message, patiently wait for the seller to respond. Sellers on AliExpress usually respond within 24 to 48 hours. Keep an eye on your email inbox or check your AliExpress account regularly for any updates or messages from the seller.

Follow Seller’s Instructions:
Once you receive a response from the seller, carefully read and follow their instructions regarding changing the phone number. They may ask for additional verification or provide specific steps to update the information. If any documents or forms are required, provide them promptly to ensure a smooth process.

Confirm the Change:
After successfully communicating with the seller and following their instructions, confirm that the phone number in the order has been changed. Double-check the order details to ensure accuracy. If needed, contact the seller again to verify that the change has been made correctly.

Monitor Order Progress:
Now that the phone number has been updated, continue monitoring the progress of your order. Keep an eye on the tracking information and any notifications sent by the seller. If there are any further issues or concerns, promptly communicate with the seller for resolution.

In conclusion, changing the phone number in an AliExpress order requires effective communication with the seller and following their instructions. By logging into your AliExpress account, navigating to the “My Orders” section, contacting the seller, explaining the situation, requesting the change, waiting for the seller’s response, following their instructions, confirming the change, and monitoring the order progress, you can successfully update the phone number associated with your order. Providing accurate contact information ensures smooth communication and delivery throughout the ordering process.

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