DSers is a powerful platform that simplifies order fulfillment for e-commerce sellers. It offers various features and tools to streamline the process, making it easier for sellers to manage their business efficiently across different platforms like AliExpress. So, how can you fulfill an order using DSers? Let’s find out!
Log in to your DSers account: Start by logging in to your DSers account using your credentials. If you don’t have an account yet, sign up for one first.
Import orders: Once you’re logged in, navigate to the “Orders” page. Here, you’ll find a list of all the orders you’ve imported from different platforms. To import orders into DSers, you need to connect your AliExpress account or other supported platforms. Follow the instructions provided by DSers to integrate your accounts successfully.
Review the orders: After importing the orders, review them carefully to ensure accuracy. Check the product details, quantities, and customer information to avoid any mistakes during fulfillment.
Prepare the products for shipment: Once you’ve reviewed the orders, it’s time to prepare the products for shipment. Depending on your business model, this may involve packaging the items, adding labels, or including any necessary inserts such as invoices or promotional materials.
Generate shipping labels: In DSers, you can generate shipping labels directly within the platform. Select the orders you want to fulfill and click on the “Generate Labels” button. This will initiate the label creation process, where you can select the desired carrier and shipping method.
Print the shipping labels: After generating the shipping labels, proceed to print them. Make sure you have a printer connected to your device and sufficient printing supplies. DSers allows you to print multiple labels at once, saving you time and effort.
Apply the shipping labels: Once the labels are printed, carefully apply them to the corresponding packages. Ensure that the labels are securely attached and clearly visible. This step is crucial for accurate tracking and delivery of the orders.
Update order status in DSers: After applying the shipping labels, go back to the DSers platform and update the order status. In the “Orders” page, select the fulfilled orders and mark them as “Shipped”. This action will notify the customers and provide them with tracking information if available.
Track the shipments: DSers offers a tracking feature that allows you to monitor the progress of your shipments. You can access this information within the platform or use the provided tracking numbers to track the packages directly on the carrier’s website.
Handle customer inquiries: As the orders are in transit, be prepared to handle any customer inquiries or concerns. DSers provides a communication channel where you can interact with your customers and address their questions promptly.
Confirm delivery and complete the order: Once the orders are delivered successfully, confirm the delivery status in DSers. You can do this by marking the orders as “Delivered” or updating the tracking information accordingly.
By following these steps, e-commerce sellers can fulfill their orders effectively using DSers. The platform’s features and intuitive interface make it convenient to manage and streamline the entire fulfillment process. Utilizing DSers not only saves time but also enhances customer satisfaction by providing accurate tracking information and efficient order management.