If you’re an e-commerce seller or buyer, you may have created an AliExpress account to enjoy the benefits of shopping or selling on this popular online platform. However, it’s not uncommon to forget your account details or have trouble accessing your account. So, how can you find your AliExpress account? Let’s explore the steps below!
Visit the AliExpress website: Start by visiting the official AliExpress website using a web browser on your computer or mobile device. The website is accessible at www.aliexpress.com.
Click on “Sign In” or “My Account”: On the top right corner of the AliExpress homepage, you’ll see either a “Sign In” button or a “My Account” option. Click on this button or link to proceed.
Look for the “Forgot Password” option: On the sign-in page, you’ll typically find a “Forgot Password” option. Click on this link if you don’t remember your password and need to recover it.
Enter your registered email address: When prompted, enter the email address associated with your AliExpress account. Make sure to provide the correct email address that you used during the account registration process.
Check your email inbox: After entering your email address, click on the “Submit” or “Send” button. AliExpress will send a password reset email to the provided email address.
Open the password reset email: Access your email inbox and look for an email from AliExpress with the subject line “Password Reset.” Open this email to proceed with resetting your password.
Follow the password reset instructions: Inside the email, you’ll find instructions on how to reset your password. Typically, there will be a link or a button that says “Reset Password” or “Change Password.” Click on this link to continue.
Set a new password: You’ll be directed to a password reset page where you can set a new password for your AliExpress account. Choose a strong and unique password, then confirm it by entering it again in the appropriate field.
Access your AliExpress account: Once you’ve successfully reset your password, return to the AliExpress website. Click on “Sign In” or “My Account” again, and this time enter your email address and the newly set password to access your account.
Contact AliExpress customer support: If you’re still having trouble finding your AliExpress account or recovering your password, you can reach out to AliExpress customer support for assistance. They have dedicated teams to help users with account-related issues.
Remember to keep your AliExpress account information safe and secure. Consider using strong passwords, enabling two-factor authentication if available, and regularly updating your login credentials. By following these steps, you’ll be able to find your AliExpress account and regain access to the various features and benefits offered by the platform.